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DISPATCH AND DELIVERY

What are your delivery times and costs? 

Your order will be shipped from our central warehouse in Finland to Thailand by international express courier - it may transit via our partner's logistic platform located in Holland.

At the moment, we only offer one delivery option:

  • Standard delivery: delivery in 3-4 days – free for orders above ฿8,000 (฿400 for orders below that amount)

Deliveries will be done during workdays from Monday to Friday. If the order is made before 1PM (GMT +1) it will be handled on the same day.

Any order placed after 01:00 PM, on a Saturday, Sunday, or a public holiday, will be dispatched on the next working day.

Is it possible to send my package to a third party or to an address other than the one shown on the invoice?

Yes, orders are sent to the person and address recorded in the delivery information, even if they are different from the invoice information.  

From where are orders dispatched? 

All orders are dispatched from our factory based in Vantaa  Finland.

Can I select a delivery address in a country other than where I placed the order? 

No, this is not possible. 

When visiting Suunto.com you have chosen the location "Thailand", you can only select a delivery address in "Thailand".

How can I confirm that my order has been dispatched?

The shipment of your order will be confirmed to you by email.
Alternatively, you can check the status of your order here.

I am still waiting for my order to be delivered. What can I do? 

You can check the status of your order here.